Shipping policy

Shipping Policy
Order Processing
All orders are processed within 1–2 business days of being placed. Orders are not shipped or delivered on weekends or public holidays.
Delivery Time
Once your order has been shipped, delivery typically takes 3 to 7 business days, depending on your location within India. Remote or rural areas may experience slightly longer delivery times.
Shipping Charges
We offer free domestic shipping on all orders across India. No minimum order value is required.
Payment Options
We offer multiple payment methods for your convenience:
Cash on Delivery (COD) — pay when your order arrives
Prepaid Payment — pay online via UPI, Debit Card, or Credit Card at checkout, securely processed through Razorpay
COD availability may vary based on your delivery location and courier serviceability. Prepaid orders are typically prioritized for faster processing.
Order Tracking
Once your order is shipped, you will receive tracking information via email or SMS, where available, so you can monitor your delivery status.
Delivery Issues
If your order is delayed, lost, or you experience any issue with delivery, please contact us at hellokitchar@gmail.com and we'll help resolve it as quickly as possible.
Incorrect Address
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer